Shipping Policy

Fast & Reliable Shipping Worldwide

At Hamer Pro® International, we are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy to understand our shipping options, delivery times, and procedures.

Processing Time

  • Orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive a confirmation email with tracking details once your order has been shipped.

Shipping Options & Estimated Delivery Times

We offer standard and express shipping to various locations. Estimated delivery times vary by region:

  • Asia (Nearby Regions): 3-7 business days
  • United States & Canada: 7-14 business days
  • Europe: 10-18 business days
  • Australia & New Zealand: 8-15 business days
  • Middle East: 10-20 business days
  • South America & Africa: 14-25 business days

🚀 Express Shipping: Available for select regions with delivery in 3-7 business days (additional charges apply).

Please note that shipping times are estimates and may be affected by customs processing, local courier delays, or unforeseen circumstances.

Shipping Rates

  • Standard Shipping: Calculated at checkout based on destination.
  • Express Shipping: Available for an additional fee. Rates vary by location.
  • Free Shipping: We offer free standard shipping on orders (for select regions).

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can track your order on our website or through the courier’s official website. If you do not receive tracking details within 48 hours of shipping confirmation, please contact our support team.

Customs, Duties & Taxes

  • International shipments may be subject to customs duties, taxes, or import fees based on the destination country’s regulations.
  • These charges are the responsibility of the customer and are not included in the shipping fees.
  • Customs processing times may cause delays beyond our control.

Lost, Stolen, or Delayed Shipments

  • Lost Packages: If your package has not arrived within the estimated delivery timeframe, please contact us. We will work with the courier to investigate.
  • Stolen Packages: We are not responsible for stolen packages marked as “delivered.” Please ensure a secure delivery location.
  • Delayed Shipments: If a package is delayed due to customs, weather conditions, or courier issues, we will do our best to assist, but we cannot guarantee expedited resolution.

Incorrect Address & Delivery Issues

  • Customers are responsible for providing accurate shipping information at checkout.
  • If an incorrect address is provided, we cannot guarantee delivery. In such cases, additional reshipping fees may apply.
  • If a package is returned to us due to an incorrect address, we will contact you for reshipment arrangements.

Returns Due to Failed Delivery

If a package is undeliverable and returned to us, we will attempt to contact the customer. Reshipping fees may apply.

Shipping Policy Updates

We reserve the right to update this shipping policy at any time. Changes will be posted on our website, and continued use of our services implies acceptance of these terms.